Frequently Asked Questions

Company Name: Precision Garage Door Service 
Locations:

6001 Southern Blvd. Suite #103 Youngstown, OH 44512

4021 West 12th St Erie, PA16505

Website: https://precisiongaragedoorpro.com/

Main Phone Number for Customers: (330) 235-1538

Online Booking Link: https://precisiongaragedoorpro.com/book-now

Contact Form Link: https://precisiongaragedoorpro.com/contact

Customer Service Availability: 24/7 Live Operator

Holidays we're closed:

• New Years Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

National Affiliation: Locally owned and operated, backed by the Precision Door Service national franchise.

Locally owned and operated by Ed Hesling and Steve Van Dam.

Business Hours (exact days & times): 

Service Hours: Monday - Sunday, 8:00 AM - 6:00 PM 

Phone / Contact Hours: 24/7 (calls answered any time) 

Youngstown & Erie Showroom Hours: Monday - Friday, 8:00 AM - 6:00 PM; Saturday & Sunday by appointment

Yes - we off same day service. The majority of the time we can be at your home the same day if you call in by 2pm. We also offer after hours emergency service until 10pm on a limited basis.

• Adamsville, PA — 16110
• Albion, PA — 16401, 16475
• Andover, OH — 44003
• Ashtabula, OH — 44004, 44005
• Atlantic, PA — 16111
• Austinburg, OH — 44010
• Bear Lake, PA — 16402
• Beloit, OH — 44609
• Berlin Center, OH — 44401
• Bessemer, PA — 16112
• Bristolville, OH — 44402
• Brookfield, OH — 44403
• Burghill, OH — 44404
• Cambridge Springs, PA — 16403
• Campbell, OH — 44405
• Canfield, OH — 44406
• Carlton, PA — 16311
• Centerville, PA — 16404
• Clarendon, PA — 16313
• Clark, PA — 16113
• Clarks Mills, PA — 16114
• Clintonville, PA — 16372
• Cochranton, PA — 16314
• Columbiana, OH — 44408
• Columbus, PA — 16405
• Conneaut, OH — 44030
• Conneaut Lake, PA — 16316
• Conneautville, PA — 16406
• Cooperstown, PA — 16317
• Corry, PA — 16407
• Cortland, OH — 44410
• Cranberry, PA — 16319
• Cranesville, PA — 16410
• De Young, PA — 16728
• Dorset, OH — 44032
• East Liverpool, OH — 43920
• East Palestine, OH — 44413
• East Rochester, OH — 44625
• East Springfield, PA — 16411
• Edinboro, PA — 16412, 16444
• Edinburg, PA — 16116
• Elgin, PA — 16413
• Elkton, OH — 44415
• Ellsworth, OH — 44416
• Emlenton, PA — 16373
• Endeavor, PA — 16322
• Erie, PA — 16501, 16502, 16503, 16504, 16505, 16506, 16507, 16508, 16509, 16510, 16511, 16512, 16514, 16515, 16522, 16531, 16538, 16546, 16553, 16563, 16565
• Fairview, PA — 16415
• Farmdale, OH — 44417
• Farrell, PA — 16121
• Fowler, OH — 44418
• Franklin, PA — 16323
• Fredonia, PA — 16124
• Fryburg, PA — 16326
• Garland, PA — 16416
• Geneva, OH — 44041
• Girard, OH — 44420
• Girard, PA — 16417
• Grand Valley, PA — 16420
• Greenford, OH — 44422
• Greenville, PA — 16125
• Grove City, PA — 16127
• Guys Mills, PA — 16327
• Hadley, PA — 16130
• Hanoverton, OH — 44423
• Harborcreek, PA — 16421
• Harmonsburg, PA — 16422
• Hartford, OH — 44424
• Hartstown, PA — 16131
• Hermitage, PA — 16148
• Hillsville, PA — 16132
• Hubbard, OH — 44425
• Irvine, PA — 16329
• Jackson Center, PA — 16133
• Jamestown, PA — 16134
• Jefferson, OH — 44047
• Kane, PA — 16735
• Kennerdell, PA — 16374
• Kensington, OH — 44427
• Kingsville, OH — 44048
• Kinsman, OH — 44428
• Lake City, PA — 16423
• Leavittsburg, OH — 44430
• Leetonia, OH — 44431
• Linesville, PA — 16424
• Lisbon, OH — 44432
• Lowellville, OH — 44436
• Ludlow, PA — 16333
• Marienville, PA — 16239
• Masury, OH — 44438
• Mc Donald, OH — 44437
• Mc Kean, PA — 16426
• Meadville, PA — 16335, 16388
• Mercer, PA — 16137
• Mill Village, PA — 16427
• Mineral Ridge, OH — 44440
• Negley, OH — 44441
• New Castle, PA — 16101, 16102, 16103, 16105, 16107, 16108
• New Middletown, OH — 44442
• New Springfield, OH — 44443
• New Waterford, OH — 44445
• New Wilmington, PA — 16142
• Niles, OH — 44446
• North Bloomfield, OH — 44450
• North East, PA — 16428
• North Georgetown, OH — 44665
• North Jackson, OH — 44451
• North Kingsville, OH — 44068
• North Lima, OH — 44452
• North Springfield, PA — 16430
• Oil City, PA — 16301
• Orangeville, PA — 44453
• Orwell, OH — 44076
• Petersburg, OH — 44454
• Pierpont, OH — 44082
• Pittsfield, PA — 16340
• Pleasantville, PA — 16341
• Polk, PA — 16342
• Pulaski, PA — 16143
• Reno, PA — 16343
• Riceville, PA — 16432
• Rock Creek, OH — 44084
• Rogers, OH — 44455
• Rome, OH — 44085
• Rouseville, PA — 16344
• Russell, PA — 16345
• Saegertown, PA — 16433
• Salem, OH — 44460
• Salineville, OH — 43945
• Sandy Lake, PA — 16145
• Sebring, OH — 44672
• Seneca, PA — 16346
• Sharon, PA — 16146
• Sharpsville, PA — 16150
• Sheffield, PA — 16347
• Spartansburg, PA — 16434
• Springboro, PA — 16435
• Spring Creek, PA — 16436
• Stoneboro, PA — 16153
• Struthers, OH — 44471
• Sugar Grove, PA — 16350
• Summitville, OH — 43962
• Tidioute, PA — 16351
• Tiona, PA — 16352
• Tionesta, PA — 16353
• Titusville, PA — 16354
• Townville, PA — 16360
• Transfer, PA — 16154
• Turkey City, PA — 16058
• Union City, PA — 16438
• Utica, PA — 16362
• Venango, PA — 16440
• Venus, PA — 16364
• Vienna, OH — 44473
• Villa Maria, PA — 16155
• Volant, PA — 16156
• Warren, OH — 44481, 44482, 44483, 44484, 44485, 44486
• Warren, PA — 16365, 16366, 16367, 16368, 16369
• Waterford, PA — 16441
• Wattsburg, PA — 16442
• Wellsville, OH — 43968
• West Hickory, PA — 16370
• West Middlesex, PA — 16159
• West Pittsburg, PA — 16160
• West Point, OH — 44492
• West Springfield, PA — 16443
• Wheatland, PA — 16161
• Williamsfield, OH — 44093
• Winona, OH — 44493
• Youngstown, OH — 44502, 44503, 44504, 44505, 44506, 44507, 44509, 44510, 44511, 44512, 44513, 44514, 44515, 44555
• Youngsville, PA — 16371

Yes, Precision Garage Door Service of Youngstown & Erie is fully licensed and insured. Our PA Home Improvement Contractor's license number is PA199671

Precision Door Service's franchise network began in 1997. The Youngstown & Erie locations have been operating since 2025.

Yes, customers can book service online via the "Book Now" option on the website. https://precisiongaragedoorpro.com/book-now

Yes, Veteran, Military, First Responder

Our experienced and reliable technicians are experienced professionals who fix garage doors, including: 

• Broken spring replacement. 
• Torsion and Extension springs 
• Cable repair / replacement 
• Roller replacement Panel repair 
• Track alignment, adjustment and Hinge repair 
• Sensor / safety eye repairs 
• Opener repair (common items) 
• Weather seal replacement 
• Sagging door / balance adjustment 
• Noise Reduction and Tune-ups 
• Emergency Service
• Remote and Keypad reprogramming and replacement

No, we do not charge a service fee to any residential customers.

Yes, we do offer free estimates on garage door repairs, however, technicians do arrive in a fully stocked vehicle and usually perform needed repairs on the first visit.

We aim for same-day service for any customer who calls before 2 pm.

Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.

• Loud bang or snap when opening or closing
• The door opens partially then stops or falls
• Visible gap or separation in the spring
• Uneven or crooked movement
• Door is very heavy to lift manually

The average cost of a garage door spring repair ranges from $200 to $400, including parts and professional installation.

The exact price depends on the size and weight of your garage door, which determine the type of spring needed.

We provide free quotes before any work begins, and all repairs are completed by highly trained technicians experienced in both torsion and extension spring systems to ensure safe and reliable operation.

We offer affordable and competitive pricing for 

• Cable replacement 
• Roller/hinge replacement 
• Panel repair or replacement 
• Track Alignment 
• Opener Repair 

Yes. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair, but we do offer some of the strongest warranties in the industry.

We offer a broad selection including: 

• Standard steel doors 
• Carriage house / carriage-style doors 
• Modern contemporary doors 
• Custom wood doors 
• Insulated sectional doors 
• Specialty/custom designs
• High R-value insulated doors
• All glass full view doors

We are authorized dealers of CHI, Clopay, Amarr & Fimbel garage doors which allows us to offer a wide variety of options that can fit the needs of virtually any customer. If there is a specific manufacturer that you need, please let us know, as it is likely we can get it for you.

In some cases, we can do emergency same day installs but cannot guarantee it. 

Yes, customers can view style galleries and options in our online garage door showroom. You can visit at https://precisiongaragedoorpro.com/garage-door-gal...

No - new door estimates are free. 

Yes, we do offer budget friendly options on new garage doors.

Yes - We do have a showroom at our Youngstown office located at 6001 Southern Blvd. Suite #103 that is open weekdays 8am to 6pm. 

We also have showroom at our Erie office located at  4021 West 12th St Erie, PA16505 that is open weekdays 8am to 6pm.

We install a few different garage door lock types Technician will go over options on-site to determine which garage door lock is the best fit for the customer.

Yes! We install a full range of LiftMaster® garage door openers as well as our own line of Precision openers.

Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.

* These are estimates; actual quotes will vary based on door size, job complexity, and brand selected.

Symptoms that suggest replacement include: 

• Frequent breakdowns or recurring problems
• The opener is very old and lacks modern safety features 
• It cannot handle the weight/load (e.g. with heavier insulated doors) 
• The cost of repair approaches the cost of a new opener
• Lack of battery backup or smart features that they want

Yes — we install smart openers that include: 

• WiFi connectivity / remote control via smartphone 
• Battery backup Integrated cameras or motion-activated lights (e.g. LiftMaster Secure View) 
• Energy-efficient motor designs
• Security features (rolling code technology)

Yes — common repairs include: 

• Broken gears / sprockets 
• Sensor / photo eye misalignment 
• Remote control / keypad replacements 
• Chain / belt adjustments or replacement 
• Motor repair or replacement 
• Limit / travel adjustments

Yes — our maintenance visits typically include: 

• Inspection of springs, cables, rollers, hinges, and tracks 
• Lubricating moving parts 
• Balancing and safety testing 
• Adjusting limits and travel 
• Checking weather seals and sensors 
• Tightening bolts and hardware

• Extends the life of springs, cables, rollers, and opener 
• Reduces noise, friction, and wear 
• Prevents unexpected, costly breakdowns 
• Ensures safe and reliable operation 
• Maintains warranty compliance (on many systems)

Our goal has always been simple — to be the best garage door company in every way that matters to our customers.

We start with highly trained, professional technicians who take pride in doing the job right the first time. As a result, we’ve become the one of the most-reviewed garage door company in the area, earning over 250 Google reviews and maintaining an impressive 4.9-star rating.

We also understand that when your garage door stops working, time matters. That’s why we offer same day service and since our technicians arrive in fully stocked vehicles, most issues can be fixed on the first appointment.

We believe that to be the best garage door company that also means standing behind our work. That why we use the highest quality parts and offer the best warranties in the business.

• Prompt arrival and fast repairs 
• Polite, professional technicians 
• Clear explanations and no hidden fees 
• Quality parts & workmanship 
• Warranty support and follow-through

1. You can book online or call 24/7. 
2.  We offer same day service. 
3. We stand behind our work with warranties and use high-quality parts. 
4. We are BBB accredited.

We aim to be the most reliable, fastest, and most customer-friendly garage door company in the Youngstown Ohio and Erie PA areas. We believe in transparency, no hidden costs, and full accountability. We are accredited with the Better Business Bureau. 

If you have a Google account, please leave a review on Google: 

For the Youngstown location: https://g.page/r/Cddyn_rz2HUaEBM/review

For the Erie Location: https://g.page/r/CaUciP_iX5IjEBM/review

If you do not have a Google account, please contact the office for alternative review options

Following every job, we ask a customer to review our business. You can read these reviews at: https://precisiongaragedoorpro.com/reviews

No, we do not currently offer service on commercial garage doors

No, we do not currently install new commercial garage doors

No, we do not currently install or repair commercial garage door openers

No, we do not do dock levelers

No, we do not currently repair or install gates or gate openers